Privacy Policy

At Adore Delivery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data through our website www.adoredelivery.com and mobile application.

1. Information We Collect

• Personal Information: Name, mobile number, email, address, date of birth, payment information.
• Professional/Vendor Information: Business details, GST number, services offered.
• Usage Information: IP address, browser type, device information, app usage, cookies.
• Payment Information: Bank/UPI details, transaction history.

2. How We Use Your Information

• To provide, operate, and improve our services (Salon at Home, Local Business Listing).
• To process bookings, payments, refunds, and emergency services.
• To communicate updates, promotions, and offers.
• To comply with legal obligations, prevent fraud, and ensure service quality.

3. Sharing Your Information

• With professionals and vendors to provide services.
• With payment gateways and third-party analytics providers.
• For legal purposes, when required by law.

4. Security of Information

We implement technical and organizational measures to safeguard personal information. Users must keep login credentials secure and confidential.

5. User Rights

• Access, correct, or delete personal information through the platform.
• Withdraw consent where applicable.
• Opt-out of marketing communications at any time.

6. Updates to Privacy Policy

We may update this policy periodically. The latest version will always be published on our website.

Registered Office

Contact Address

This document was generated for display on the Adore Delivery website. If you need changes — for example to add a data retention section, third-party processors list, or cookie policy — edit the content and republish.

Cancellation & Refund Policy

Effective Date: [Insert Date]

1.Minimum Booking Amount

₹599 minimum. Bookings below this not accepted.

2. Booking Cancellation

• Confirmed bookings cannot be cancelled, except emergencies (fever, accident, hospitalization).
• Proof required for emergency cancellation.
• Refund credited to Adore Delivery Wallet only, after Professional convenience fees. Bank transfer not allowed.

3. Professional Convenience Fees

Deducted to cover time, effort, and travel for all cancellations.

4. Emergency Booking Charges

₹200 extra for urgent/same-day bookings.

5. Vendor Promotion Refunds

Refund after GST deduction and usage period. Credited to Vendor Bank/UPI only.

6. Refund Timeline

7–10 working days after approval.